We try to respond to enquiries as quickly as possible. Please note that response times may be slightly longer during busy periods. For information updates on service response times please visit our Facebook page or complete the contact form. We respond to all enquiries, please ensure that you check your spam or junk mail folder.

How to find us

We are located just off Windsor Hill Lane.

If you are approaching from Shepton Mallet, pass under the viaduct, take the left turn onto Windsor Hill Lane, then take the 2nd left onto Ham Lane, then first right, continue down this lane until you see Rock Farm on your left. If you are approaching from the north on the A371, take the sharp right onto Windsor Hill Lane (you will see signs for Mendip Fire Places). Continue along Windsor Hill lane and take the first right (Ham Lane), then right again.

You can also find us on on Google maps:,-2.5529846,17z/data=!3m1!4b1!4m5!3m4!1s0x487219db6b9c7f65:0xbd86d8079996bd44!8m2!3d51.2052929!4d-2.5507959:

or via What3words

Occasionally we may need to close during our normal operating hours, we recommend that you contact us before making a special journey.

Opening Hours

Our core opening hours are shown below, if you need a product or service outside of these hours, please get in touch and we will try our best to accommodate your request.

10:00 am – 3:00 pm
10:00 am – 3:00 pm
10:00 am – 3:00 pm
10:00 am – 3:00 pm
9:00 am – 1:00 pm

Get in touch

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